1. iKevinJ's Avatar
    More often than not when I try to open the App Store app on my iPhone 12 Pro Max, the app doesn’t open or is very slow to open, many times giving me a screen saying Cannot Connect To App Store, Retry. It happens with my older 10s Max and 7 Plus as well. It never happens with my iPad Pro. When I search the internet for the issue, all I find are older posts saying to touch any of the buttons at the bottom of the app screen 10 times to clear the cache, but that doesn’t do anything and it sometimes doesn’t even load far enough to see the buttons at the bottom. Any ideas?
    05-14-2021 07:59 AM
  2. Annie_M's Avatar
    So I have this happen at times because I have it set up that my iPhone has to be connected to WiFi in order to open. This is because I used to be on limited data plans, and I didn't want apps to automatically update. I've never felt the need to change that. My iPad, on the other hand, is almost always at home and connected to WiFi so I have never had that issue.
    05-14-2021 08:36 AM
  3. iKevinJ's Avatar
    It happens on wi-fi and cellular, doesn’t seem to make any difference.
    Chris Cook5 likes this.
    05-14-2021 09:16 AM
  4. Annie_M's Avatar
    I just checked on Apple's System Status webpage, and the App Store is showing as available. I've not had any issues either.

    I found this page on Apple's support site. "If you can't connect to the App Store, iTunes Store, or other Apple services" It takes you through a list of things to try.
    Ed7789 and Ledsteplin like this.
    05-14-2021 09:43 AM
  5. Chris Cook5's Avatar
    It happens on wi-fi and cellular, doesn’t seem to make any difference.
    I’ve noticed this on iTunes as well
    05-18-2021 02:47 PM
  6. TurboTiger's Avatar
    Lately opening it is really lagging for me on iPhone & iPad.
    Good Luck
    05-18-2021 04:43 PM
  7. Chris Cook5's Avatar
    same for me on iphone 11 and ipad mini 5th gen
    05-18-2021 07:03 PM
  8. Annie_M's Avatar
    No issues on either my iPhone 12 Pro or my iPad Air 2.
    05-19-2021 03:54 AM

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