01-03-2021 09:10 AM
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  1. Hendri Hendri's Avatar
    Hendri Hendri
    Hi,

    I noticed that some of my ios devices status has different information on the appleID

    Not sure how to explain this, but let me just attach the screenshot

    1. all my ios devices has no imei information, except iphone 7, why is that ?
    2. for the backup status, only my iphone7 is on, and I've checked, iphone12 mini should be on as well, but not shown on the appleid's information
    3. I kept getting google's backup and sync quit unexpectedly, but the apps is not actually quiting on my mac. It keeps popping up frequently, and it's annoying. Anyone has the same issue on their mac ?

    should I be concerned for point no 1 and 2 ?

    thx

    some questions about appleid, backup and devices status-screen-shot-2021-01-02-18.02.42.png

    some questions about appleid, backup and devices status-screen-shot-2021-01-02-18.02.49.png

    Name: Screen Shot 2021-01-02 at 18.03.46.png Views: 104 Size: 44.9 KB

    Name: Screen Shot 2021-01-02 at 18.03.54.png Views: 68 Size: 48.3 KB

    Name: Screen Shot 2021-01-02 at 18.03.11.png Views: 58 Size: 30.2 KB
    Last edited by Hendri Hendri; 01-02-2021 at 06:11 AM. Reason: adding screenshot
    01-02-2021 06:09 AM
  2. Ed7789's Avatar
    Ed7789
    Trusted Member
    Ambassador
    I'm not sure about 1 or 3.

    Regarding 2, did your iPhone 12 mini complete a first backup to your Apple ID/iCloud account. You can check following the steps from this Apple article: https://support.apple.com/en-ca/HT203977#icloud

    Under the "Back Up Now" button, it should mention when the previous successful backup occurred.
    01-02-2021 08:24 AM
  3. Trees's Avatar
    Trees
    For 3, there may be a newer version for the Google Backup and Sync app. Others may be having a similar problem based upon what I could see when searching with "mac os google backup and sync crashing" without the quotes.
    01-02-2021 09:04 AM
  4. Hendri Hendri's Avatar
    Hendri Hendri
    Originally Posted by Ed7789
    I'm not sure about 1 or 3.

    Regarding 2, did your iPhone 12 mini complete a first backup to your Apple ID/iCloud account. You can check following the steps from this Apple article: https://support.apple.com/en-ca/HT203977#icloud

    Under the "Back Up Now" button, it should mention when the previous successful backup occurred.
    I checked, and I'm sure the ip12mini has backed up previously
    But anyway, today I checked again and the information displayed on the appleID already all the same
    Cloud thingy is a mystery .....
    01-03-2021 09:07 AM
  5. Hendri Hendri's Avatar
    Hendri Hendri
    Originally Posted by Trees
    For 3, there may be a newer version for the Google Backup and Sync app. Others may be having a similar problem based upon what I could see when searching with "mac os google backup and sync crashing" without the quotes.
    I'm sure it's the latest version for backup and sync

    I've some issue on onedrive as well, the onedrive didn't show any overlay sync icon status, I did many things to solve this with no luck, but not sure what happened, one day, it suddenly showed up
    01-03-2021 09:10 AM
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