1. oscarvelay's Avatar
    I have an iPhone 11 and after a drop that shattered the screen - FaceID and the rear cameras don't work (black screen/freeze)(front camera still works). I used to be an apple technician but i have no clue as to what has gone wrong here.
    The cables are all intact (no tear), the connectors are clean with no bend pins.
    I changed the display correctly, and ambient light sensor works - but i seems like i'm not picking up any infrared light from the DOT projector.
    Also the x0,5 camera worked for a couple hours, but then that stopped working as well.
    Portrait mode also doesn't work (Is that because of the DOT-projector or is that another sensor?)
    I have tried DFU reset, Erasing and normal resetting. Also reseating the connectors multiple times.
    Any clues?
    Thank you - cheers
    09-18-2020 05:24 AM
  2. kataran's Avatar
    Welcome to iMore

    It seems that the drop did more damage then just a cracked screen

    I would get it diagnosed by an Apple Genius
    Annie_M likes this.
    09-18-2020 08:06 AM
  3. Lee_Bo's Avatar
    Also, since the device was only launched a year ago, if you have AC+ then I would have suggested a replacement device. But since you've already opened the device, that's probably not an option now.
    Annie_M and scruffypig like this.
    09-18-2020 09:22 AM

Similar Threads

  1. Apple Watch Series 6 and Apple Watch SE deliveries start to arrive
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 1
    Last Post: 09-18-2020, 05:26 AM
  2. Check out these tips, tricks, and secrets for Super Mario Galaxy
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 09-18-2020, 05:12 AM
  3. Long Way Up, starring Ewan McGregor and Charley Boorman, comes to Apple TV+
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 09-18-2020, 04:12 AM
  4. Fortnite: Save the World no longer playable on Mac from September 23
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 09-18-2020, 03:40 AM
  5. Apple TV+ lands two new kids' series 'Doug Unplugs' and 'Stillwater'
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 09-17-2020, 09:40 PM
LINK TO POST COPIED TO CLIPBOARD