Got an upgrade today, an iPhone XR and just trying to set it up. Struggling a bit as I'm a bit of a technophobe !!
Old phone was a iPhone 6s. No idea what software update it was on. I've swapped the sim to the new phone and it's transferring information from the old one. It is also trying to do a software update but it seems stuck on the 'install now' screen with the circle whirring.
It's been over an hour so far. Is this normal ? Anyone who's not completely useless like me able to advise ?
Thank you.
Old phone was a iPhone 6s. No idea what software update it was on. I've swapped the sim to the new phone and it's transferring information from the old one. It is also trying to do a software update but it seems stuck on the 'install now' screen with the circle whirring.
It's been over an hour so far. Is this normal ? Anyone who's not completely useless like me able to advise ?
Thank you.