[Wotchered]

And how do I get it to go away

[Just_Me_D]

It appears to be a notification that you’re using Wi-Fi calling from your carrier - if O2 is your carrier. Try disabling Wi-Fi calling in your iPhone’s settings to see if it goes away.

Settings → Cellular and then disable the toggle next to Wi-Fi calling.

[Wotchered]

does not work D, nor turning it off under phone, hard reset works for a while, Apple support don’t get it either.

[Just_Me_D]

does not work D, nor turning it off under phone, hard reset works for a while, Apple support don’t get it either.

Since it’s a notification, check the Notification settings to see if O2 is listed. If so, disable it from appearing on the lock screen.

[Wotchered]

Good idea, but it’s off ! it turned up a couple of times since I first reset but after resetting again seems to have stopped. Thanks for the thought !

[Annie_M]

I wonder if your carrier’s support would be able to help?