04-02-2020 12:17 PM
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  1. pewtavert's Avatar
    pewtavert
    So when I leave my house everything is fine and the phone automatically syncs up with the car and plays music from Amazon or Spotify with no problem and then without warning the music stops and I can't play anything as all of my playlist goes grey. I can't figure out what is happening. It never happened with my Android devices and I am a new Apple user and this is very annoying. Any help would be greatly appreciated.
    04-02-2020 11:05 AM
  2. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    I just wanted to take this chance to welcome you to iMore. I assume you are referring to CarPlay? Either way, I don't have any experience with this, and hopefully, someone who does will come along very soon and be able to offer you some help.
    04-02-2020 11:46 AM
  3. Tartarus's Avatar
    Tartarus
    Ambassador
    Make sure cellular data is enabled for Amazon and Spotify.
    Just_Me_D likes this.
    04-02-2020 12:17 PM
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