1. iMore Question's Avatar
    It says not hooked to power. It is.
    11-26-2019 07:58 AM
  2. Lee_Bo's Avatar
    You may also need to be on WiFi.
    11-26-2019 08:32 AM
  3. Annie_8plus's Avatar
    Welcome to iMore. If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join iMore.
    11-26-2019 10:54 AM

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