Otterbox Symmetry Case & Wireless Charging

Al Paca

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Aug 10, 2018
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Picked up a new iPhone 11 Pro Max. Using a clear Otterbox Symmetry Case. Apple chargers working fine such as my block and usb to lighting from XS and of course the included usb-c to lighting. However, my Logitech Qi Apple approved Wireless Charger will not connect/charge. I’ll attach an image to be clear of the charger (it’s a stock photo, not a photo of my device). Any thoughts. I’ve tried without the case and that doesn’t work either. Thanks for any thoughts?
dfcebe029879f58cee8bc20608e455c9.jpg


EDIT: works fine with case off. Guess I’ll need a different case cause this case is too tight to keep taking on and off
 
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Annie_M

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Mar 2, 2016
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That is really odd. My cousin got an Otterbox Symmetry case. I am going to take my wireless charger over to her house this coming weekend to see if it works! I'll report back when I do.
 

Spencerdl

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Jan 10, 2013
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I've used a Otterbox Defender with my Samsung wireless charger as well as a no name brand wireless charger and it worked fine with my device(s). I think it's your Logitech Charger.
 

Al Paca

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Aug 10, 2018
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Went to Apple today and they were generous enough to inbox this wireless charger and let me try it out. Works great!
b7e253cb0f27711fc36f5e0ec3eac51d.jpg
 

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