1. Chris Cook5's Avatar
    it seems like you ever since I got my battery replaced last tues. my camera sutter doesn’t always open & siri is hit & miss. Apple support on Twitter is stupid & gives me articles that I already know about. What do you suggest
    10-14-2019 08:12 PM
  2. Annie_8plus's Avatar
    I would contact Apple Support, or make an appointment with the Genius Bar.
    10-14-2019 08:21 PM
  3. Lee_Bo's Avatar
    it seems like you ever since I got my battery replaced last tues. my camera sutter doesn’t always open & siri is hit & miss. Apple support on Twitter is stupid & gives me articles that I already know about. What do you suggest[IMG=548x974]https://uploads.tapatalk-cdn.com/20191015/f4d2ddf74789b0925d48aae31edd3a49.jpg[/url]
    Hey Chris.

    Did you backup your device before the battery was replaced, and if so, have you restored that backup?

    Have you tried wiping your device and setting up as new to see if you can replicate the issue?

    It could be any number of things and a wipe might get rid of it.
    10-15-2019 11:19 AM
  4. Chris Cook5's Avatar
    Hey Chris.

    Did you backup your device before the battery was replaced, and if so, have you restored that backup?

    Have you tried wiping your device and setting up as new to see if you can replicate the issue?

    It could be any number of things and a wipe might get rid of it.
    Yes, I backed it up. Do you think restoring from iCloud will help. I’m on iPhone 7, so it might be time for my XR
    10-15-2019 11:27 AM
  5. Lee_Bo's Avatar
    Yes, I backed it up. Do you think restoring from iCloud will help. I’m on iPhone 7, so it might be time for my XR
    Couldn't hurt.
    10-15-2019 11:35 AM
  6. Chris Cook5's Avatar
    I don’t restore much. Does it lists all of your backups? Go to the latest backup
    10-15-2019 11:44 AM
  7. Spencerdl's Avatar
    Did Apple replace your battery? I would take it back to Apple if that's the case and let them fix it.
    10-16-2019 09:36 AM
  8. Chris Cook5's Avatar
    I might end up getting me a XR tomorrow (since this is a 3 year old phone) If I do & I restore from backup do you think I’ll have the same problems
    10-16-2019 11:12 PM
  9. Chris Cook5's Avatar
    Here’s the update, I made an appointment at my local Apple Store yesterday. Somehow the guy ended up damaging my speaker when he put the battery in. They were going to replace it with a brand new 7. I ended up getting the 11 instead
    scruffypig and Tartarus like this.
    10-18-2019 11:33 AM

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