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Device Already Associated with an Apple ID

Asked: Oct 09 2019 | 6:14 pm EDT 408 Views 1 Answers View Best Answer

In picked a used iPhone on Swapppa. I am able to set up the phone and log in but once I try to access/download my purchased music and movies I am being met with "This device is already associated with an Apple ID".

I tried reaching out to the seller but I can't get a response. Where do I go from here? Can I reach out to Apple for assistance or I'm doing something wrong on my end. Any help would be appreciated.


Best Answer

52,654
Oct 09 2019 | 8:07 pm EDT Just_Me_D

Per Apple:

When you try to associate another Apple ID with a device that was already associated, you might see a message that says, "This device is associated with another Apple ID. You cannot associate this device with another Apple ID for [number] days." Depending on when you associated your device with your Apple ID, you might need to wait up to 90 days to associate the device with another Apple ID.

Source:
https://support.apple.com/en-us/HT204074#about