08-23-2019 08:15 PM
tools
  1. OTCHRussell's Avatar
    OTCHRussell
    My hubby's iPhone 5 died. If I can't restart it, how can I wipe it before I recycle it?
    Thanks
    Last edited by Just_Me_D; 08-23-2019 at 06:24 PM.
    08-23-2019 12:15 PM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    Smash it with a hammer before bringing it in to an Store.
    08-23-2019 12:24 PM
  3. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    One way would be to contact Apple Support. You will need to know your Apple ID and password for them to help you. Another option is if you have "Find my iPhone" enabled on the phone, you might be able to erase it by logging into icloud.com.
    nikkisharif likes this.
    08-23-2019 12:40 PM
  4. OTCHRussell's Avatar
    OTCHRussell
    Thanks
    08-23-2019 08:15 PM
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