1. Hendri Hendri's Avatar
    Hi guyz

    Recently, my ip 7, has some issue on it’s feature for that auto on screen thingy

    While I’m on call, and I move my phone from my ear to glance the screen, it won’t turn on (which usually did). I have to press the home button to turn on the screen. These happened almost for all ocassion, sometimes it did work, mostly not working

    Ps : raise to wake has no issue, i tried to reset iphone, set off and on raise to wake, restart, still nothing

    Anyone has the same experience or any suggestion ?

    Thx
    08-11-2019 12:09 AM
  2. Just_Me_D's Avatar
    If you're referring to the proximity sensor then do you have a case or thick screen protector on your iPhone? If so, try removing one or both items. You can also try the "reset all settings" option in the Settings menu.
    08-11-2019 09:24 AM

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