1. Nexo Exin's Avatar
    I'm not sure who set up with ipad but it was YEARS ago and i had gotten it previously from a family member (though we reset it) and the rescue email is the icloud (why is that allowed??) and the security question must be random because its definitely not mine. I was younger at the time and never liked putting the age so that's probably the reason. So do i have any other chances other than calling apple support?
    07-21-2019 10:47 PM
  2. Wotchered's Avatar
    If you have no record of your original setup and your family member has not either,Apple is your only answer.
    07-22-2019 01:30 AM
  3. Annie_8plus's Avatar
    You will need to have the correct answers to the security questions in order for Apple to help you, so you should probably contact your family member to have them help you figure it out.
    07-22-2019 09:09 AM

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