1. Stephanie Medlock's Avatar
    I've recently updated my iphone X to IOS 12.3. However, after doing so, just about all of my messages were deleted from the imessage app. This has been very distressing, for I have many personal messages and memories saved in those chats. It is also confusing, for when I look up a specific text in the imessage search bar, sometimes an old text is detected. Has anyone experienced this issue and solved it? I've already tried restarting and hard restarting, turning on/off imessage, contacting apple, etc. And no, I cannot resort to an icloud backup in this case. Any help would be so appreciated!
    06-03-2019 09:04 AM
  2. Just_Me_D's Avatar
    Was iMessage in the cloud enabled prior to you updating it? If so, and if the option is not currently enabled, try enabling it and see if the messages download to your device.
    Annie_8plus likes this.
    06-04-2019 09:27 PM

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