Originally Posted by
Annie_8plus That makes sense. I know of many retailers that pressure their sales staff to get customers to buy more than one item. I hate that when it happens. If I wanted to buy more than one item, I'd have done so. I realize that the salesperson is only doing what they've been instructed to do. They might get a bonus or some other reward. Or, they might just get to keep their job.
Yes, it can be pretty demanding. Most sales based retail environments have requirements that salespeople either bring multiple products to the table or they encourage you to purchase more. Some environments reprimand employees for not following this. If their sales are low, they may get written up. After consecutive months of low sales they may lose their jobs. If its a commission based store, that sale is what pays the employees bills so they have incentive to sell more and push you to spend more.
I see it both ways because I've been on both sides. What I have learned is personality sells far more than being pushy. You don't sell a product, you sell a solution. And you do this as a person, not as a salesperson.
But I do understand the pressure managers are under and I understand how that pressure can impact their employees. I've seen it first hand.