1. iMore Question's Avatar
    my iPhone was turned off and when I took it out of my pocket there was this vertical green line and when I tapped more lines appeared. Then, it suddenly just turned off and I can't get it to turn back on. I didn't drop it. How much do you think it will cost to fix?
    04-11-2019 11:28 PM
  2. Tartarus's Avatar
    my iPhone was turned off and when I took it out of my pocket there was this vertical green line and when I tapped more lines appeared. Then, it suddenly just turned off and I can't get it to turn back on. I didn't drop it. How much do you think it will cost to fix?
    Bring it in to authorized Apple repair service or to an Apple Store and have them give you an awesome price estimate.
    Just_Me_D likes this.
    04-12-2019 06:40 AM
  3. Just_Me_D's Avatar
    my iPhone was turned off and when I took it out of my pocket there was this vertical green line and when I tapped more lines appeared. Then, it suddenly just turned off and I can't get it to turn back on. I didn't drop it. How much do you think it will cost to fix?
    You can find a list of repair prices via the following link.

    https://support.apple.com/iphone/rep...ice/#otherfees
    04-12-2019 07:18 AM
  4. Tgus3's Avatar
    It’s probably the screen. You can fix it for less than 20$. Apple will be way more expensive.
    04-12-2019 08:20 AM
  5. Lee_Bo's Avatar
    Bring it in to authorized Apple repair service or to an Apple Store and have them give you an awesome price estimate.
    Let me just go ahead and predict that Apple will inform you that it will cost more to repair the device than the device is worth, and then tell you your only option is to buy a new device, which is what they want you to do anyway. The more new devices they sell goes toward the next "Apple sold XXX new devices in the month of April" news headline.

    If you have any repair facilities in your area, regardless of if they are "authorized" or not, get all the estimates you can and then you have to make the decision (1) if you want to get it fixed and (2) where to take it.

    I will say that if you do a web search, you may come across a couple of places in the New York area that have a more than 100% success rate on repairing Apple devices.

    Just my $0.02.
    04-12-2019 08:32 AM
  6. Ledsteplin's Avatar
    Find a reputable authorized repair shop, and see what price they quote. An Apple Store will charge too much. You might be better off buying a new iPhone 6s. Check with your carrier and see how much. Verizon has the 6s for $350, or $15 a month for 24 months. Newer models are more.
    04-12-2019 08:56 AM
  7. Tartarus's Avatar
    Let me just go ahead and predict that Apple will inform you that it will cost more to repair the device than the device is worth, and then tell you your only option is to buy a new device, which is what they want you to do anyway. The more new devices they sell goes toward the next "Apple sold XXX new devices in the month of April" news headline.

    If you have any repair facilities in your area, regardless of if they are "authorized" or not, get all the estimates you can and then you have to make the decision (1) if you want to get it fixed and (2) where to take it.

    I will say that if you do a web search, you may come across a couple of places in the New York area that have a more than 100% success rate on repairing Apple devices.

    Just my $0.02.
    Nope, for around $300 you can get a new / refurbished device if you choose so.

    I did that with my iPhone 7 last year because the screen was cracked and I also needed a battery replacement.
    Ledsteplin likes this.
    04-12-2019 09:14 AM
  8. Golfdriver97's Avatar
    Welcome to the forums. It's kind of hard to say. It depends if the repair shop charges by the hour or not. So labor is in question, and parts are unknown. It may be best to just call several places, and see what they quote.
    04-12-2019 10:56 AM
  9. Spencerdl's Avatar
    I would suggest contacting Apple and setting up a Genius Bar appointment.
    04-12-2019 11:25 AM
  10. Annie_8plus's Avatar
    I would suggest contacting Apple and setting up a Genius Bar appointment.
    Agreed. And if the price seems steep, you can get quotes from other places.
    Spencerdl likes this.
    04-12-2019 11:58 AM
  11. Tgus3's Avatar
    Agreed. And if the price seems steep, you can get quotes from other places.
    Or do it yourself. More than likely it’s just the screen and you can do that for about 20$.
    04-12-2019 01:00 PM
  12. Annie_8plus's Avatar
    Or do it yourself. More than likely it’s just the screen and you can do that for about 20$.
    Of course, that is an option... one that I wouldn't choose personally, but I know that people do this successfully, and sometimes not so successfully!
    Ledsteplin likes this.
    04-12-2019 02:07 PM

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