1. iMore Question's Avatar
    I chose to restore the iPad. After following all the steps via iTunes, I came upon this problem. We cannot remember the username or the password we originally used on it. I have looked up and used every username and password in keychain.app on both the admin and family partitions of the computer. Nothing works, any ideas?
    02-09-2019 11:16 PM
  2. Just_Me_D's Avatar
    If you’re referring to the username and passcode associated with iCloud AND the device is protected via the iCloud Activation Lock then there is nothing any of us can do to assist you. Please contact Apple Support regarding this matter. Thank you.
    02-10-2019 08:15 AM

Similar Threads

  1. This discounted $28 Twelve South Compass 2 is like an easel for your iPad
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 02-08-2019, 01:40 PM
  2. Grab Apple's 9.7-inch iPad with 128GB capacity at a $99 discount
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 02-08-2019, 11:51 AM
  3. ESR Urban Premium Folio Case for iPad Pro review: A bargain folio
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 02-08-2019, 09:12 AM
  4. Replies: 0
    Last Post: 02-08-2019, 07:40 AM
  5. Apple's latest iPad Pro is available with a $149 discount
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 02-06-2019, 02:51 PM
LINK TO POST COPIED TO CLIPBOARD