02-01-2019 10:25 AM
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  1. iMore Question's Avatar
    iMore Question
    My Macbook Pro (running El Capitan) will not load my main user account. After I enter the password it just looks as though it's loading but never displays the desktop. I am able to log into the guest account without a problem and I have even created a new administrator account, but I need to access my old user profile. Any suggestions much appreciated.
    02-01-2019 08:54 AM
  2. Lee_Bo's Avatar
    Lee_Bo
    Trusted Member
    Q&A Team
    If you've been backing up with Time Machine, then I would suggest you restore from last backup.
    02-01-2019 10:25 AM
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