1. Jumpman89's Avatar
    I have attempting to delete my Apple ID multiple times within the last week. When I get to the deletion screen, I end up with the following prompt:

    "Before we can delete your account, you must take action:
    Contact Apple Support for help with deleting your account.
    Your account contains published content on iTunes or App Store. Accounts with published content such as apps, music, videos, books, or podcasts cannot be deleted online.

    Contact Apple Support"

    At that point, I have contacted Apple Support. They haven't been any help. I have been prompted to "log out and log back in and try again" and "try a different web browser." I am getting frustrated. I have had multiple phone conversations with various "Senior Specialists" and no one knows why.

    I don't have any published content either, so I am not sure what is going on. Anyone else have this issue and find a fix?
    01-17-2019 09:47 AM
  2. Jumpman89's Avatar
    Anyone? Lol.

    Apple Support has been zero help. I get e-mails saying the issue should be resolved and I still have the same error. I am two weeks into this journey and the situation keeps getting "escalated" so I have just removed all my information, changed my e-mail to an email I will never used and called it a day.

    It is wild that after Apple's information woes in the past, that I literally can't delete my account.
    01-24-2019 05:13 PM
  3. Just_Me_D's Avatar
    I was always under the impression that if you’ve ever made a purchase using an Apple ID, you could only deactivate the account and not necessarily delete it.

    Anyway, did you use their data and privacy portal - https://privacy.apple.com/ - mentioned in the iMore Blog article found via the following link?

    https://www.google.com/amp/s/www.imo...apple-id%3famp
    01-24-2019 06:08 PM

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