1. iMore Question's Avatar
    I have not used this account for quite a while, mainly because itunes is incompatible with linux. Now itunes does not recognize my gmail user account or my password. The music I paid for is inaccessible to me. I can not even reset my password. In my opinion, itunes is behaving like a rank startups company that does not know what it is doing. The customer pays as a result. Very disappointing.

    Anthony Iacovino
    12-17-2018 12:21 AM
  2. Tartarus's Avatar
    I have not used this account for quite a while, mainly because itunes is incompatible with linux. Now itunes does not recognize my gmail user account or my password. The music I paid for is inaccessible to me. I can not even reset my password. In my opinion, itunes is behaving like a rank startups company that does not know what it is doing. The customer pays as a result. Very disappointing.

    Anthony Iacovino
    Hi, welcome to imore,

    I’m sorry that you’re having issues.
    Go to http://appleid.apple.com and try to login or reset your password there.

    If you have any questions, please register here to our forum. We love to help.
    Annie_8plus, kataran and pkcable like this.
    12-17-2018 03:33 AM
  3. Lee_Bo's Avatar
    I have not used this account for quite a while, mainly because itunes is incompatible with linux.
    And iTunes will never be compatible with Linux, which leaves you with either Windows or MacOS, or Wine IF you can get it to work correctly.


    Now itunes does not recognize my gmail user account or my password. The music I paid for is inaccessible to me. I can not even reset my password. In my opinion, itunes is behaving like a rank startups company that does not know what it is doing. The customer pays as a result. Very disappointing.

    Anthony Iacovino
    Sounds to me like you haven't even tried, and rather than trying, you want to complain and call Apple "a rank startups company that does not know what it is doing". Um, one billion dollars. I think they know exactly what they are doing. There are several....let me say again, SEVERAL ways to regain access to your account, as long as you can prove you are the account holder.

    One way is to try using the link @Tartarus posted.
    12-17-2018 08:40 AM
  4. kataran's Avatar
    Um, one billion dollars. .
    Correction: One Trillion buckaroos
    Annie_8plus and Lee_Bo like this.
    12-17-2018 02:32 PM
  5. pkcable's Avatar
    And iTunes will never be compatible with Linux, which leaves you with either Windows or MacOS, or Wine IF you can get it to work correctly.
    Well I would never say NEVER, but yes its extremely unlikely, unless Linux suddenly becomes much more popular.
    Lee_Bo likes this.
    12-18-2018 10:10 AM
  6. Lee_Bo's Avatar
    Correction: One Trillion buckaroos
    Just finished watching Austin Powers and still had the image of Dr Evil in my head:

    kataran likes this.
    12-18-2018 10:57 AM
  7. Lee_Bo's Avatar
    Well I would never say NEVER, but yes its extremely unlikely, unless Linux suddenly becomes much more popular.
    Yes, I'll go ahead and say never.

    There are two main reasons. First, way too many flavors of *Nux out there to make iTunes work with all of them. Second, there's no money in it for Apple to make it work.

    And Linux is very popular with the programming world and the military, but not so with the daily average Joe user.

    Heck, you may be using it right now and don't even know it.
    12-18-2018 11:01 AM
  8. pkcable's Avatar

    Heck, you may be using it right now and don't even know it.

    Pretty sure Mac OS is kinda based on Linux, or it's grandfather Unix.
    12-18-2018 01:09 PM
  9. Lee_Bo's Avatar
    Pretty sure Mac OS is kinda based on Linux, or it's grandfather Unix.
    Well I was thinking more along the lines of Android, PS4, that smart TV you're watching, Roku, etc.
    12-18-2018 01:16 PM

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