Originally Posted by
Just_Me_D Take the device to a nearby Apple Store and explain your situation to the assisting genius.
Originally Posted by
iMore Question Long story short, It's been 10 weeks since I sent my laptop back to Apple and still no replacement has been materialised.
There is no laptop to take to the store as it's been retired to Apple but hasn't been returned to the end user.
Something about this just doesn't sound right. I've send several items back over the course of many years and at no time did I ever get any type of run-around that you are describing. I'm not saying Apple is perfect, but I'm my many years of dealing with Apple I've never experienced this.
And unfortunately we cannot give any legal advice on this.