10-23-2018 11:19 AM
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  1. iMore Question's Avatar
    iMore Question
    Updated to iOS 12.0.1 yesterday on my 6s. My phone icon is now frozen and unusable. Can not get touch favorites or get to resents, contacts, keypad, or voicemail in the Phone icon. It also crashes after 10 seconds.

    Should I go back to iOS 12? If so how?

    Thanks!
    10-18-2018 09:15 AM
  2. Just_Me_D's Avatar
    Just_Me_D
    Try rebooting the device. If that doesn’t fix the problem, connect the device to your computer and then restore it via iTunes. Afterwards, set it up as a new device.
    10-18-2018 10:27 AM
  3. heavenhigh42's Avatar
    heavenhigh42
    Originally Posted by Just_Me_D
    Try rebooting the device. If that doesn’t fix the problem, connect the device to your computer and then restore it via iTunes. Afterwards, set it up as a new device.
    Thank you. I have rebooted several times, does not work. Not sure my old computer can handle connecting to iTunes.
    10-18-2018 02:57 PM
  4. heavenhigh42's Avatar
    heavenhigh42
    Update: Reset and Erased the restored a back up. Phone works fine now.
    10-23-2018 11:19 AM
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