Strange artifacts on pictures. You saw that?

Slash82

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May 8, 2018
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Hi friends,

I hope to get some help from you.
Lately, I have seen some strange artifacts (horizontal lines) when I share/upload pictures.

For example: I wanna load a picture to my facebook account, pictures look kind of "broken" - horizontal lines appear.
Especially when they were taken in low-light conditions.

When I check those picture in my "Photos" app, they look as they should.

Anyone know about that problem?
Is it because of HEIF or so?

Thank you for any reply!
 

Slash82

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May 8, 2018
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Here are is some sample:

Picture from Facebook:
ba1ca2dd8d69201b1616d5dd3c1189f6.jpg


Picture on my iPhone:
3a5e779bfaa8438bf65f18a8d57bca94.jpg
 

Ledsteplin

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Oct 2, 2013
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Have you tried turning HEIF off for photos? Is it only on Facebook? If so, try deleting the Facebook app, then reinstall.
 

Slash82

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May 8, 2018
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Have you tried turning HEIF off for photos? Is it only on Facebook? If so, try deleting the Facebook app, then reinstall.

Thank you for your reply!
I just deleted and reinstalled the app as you mentioned.

Hope, this will solve the problem.
Didn’t have the time to try it out, yet.

But I thought that maybe someone else knows about that particular problem (and that I could exclude any hardware issue).

Hope your solution will solve that problem- thank you! :)