1. Slash82's Avatar
    Hi friends,

    I hope to get some help from you.
    Lately, I have seen some strange artifacts (horizontal lines) when I share/upload pictures.

    For example: I wanna load a picture to my facebook account, pictures look kind of "broken" - horizontal lines appear.
    Especially when they were taken in low-light conditions.

    When I check those picture in my "Photos" app, they look as they should.

    Anyone know about that problem?
    Is it because of HEIF or so?

    Thank you for any reply!
    10-16-2018 03:50 PM
  2. Slash82's Avatar
    Here are is some sample:

    Picture from Facebook:


    Picture on my iPhone:
    10-16-2018 05:13 PM
  3. Ledsteplin's Avatar
    Have you tried turning HEIF off for photos? Is it only on Facebook? If so, try deleting the Facebook app, then reinstall.
    Slash82 likes this.
    10-16-2018 10:29 PM
  4. Slash82's Avatar
    Have you tried turning HEIF off for photos? Is it only on Facebook? If so, try deleting the Facebook app, then reinstall.
    Thank you for your reply!
    I just deleted and reinstalled the app as you mentioned.

    Hope, this will solve the problem.
    Didn’t have the time to try it out, yet.

    But I thought that maybe someone else knows about that particular problem (and that I could exclude any hardware issue).

    Hope your solution will solve that problem- thank you!
    10-18-2018 06:52 AM

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