09-18-2018 09:06 AM
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  1. iMore Question's Avatar
    iMore Question
    iPhone 7+, ios 12. Upgraded to 50gb of iCloud storage with plenty of space left. Already tried restarting phone, logging in and out of icloud, deleting old icloud backups, resetting network settings. I am from Hawaii and people here suggested me to visit stores like TCAWireless and few more. Should I visit? I have a feeling that this is just a troubleshoot problem. Please help.
    09-18-2018 02:13 AM
  2. bamf-hacker's Avatar
    bamf-hacker
    Make sure you are on WiFi and plugged in. Also make sure it’s unrestricted WiFi. For instance we block iCloud at the office, so WiFi their would not work for backups.
    Lee_Bo likes this.
    09-18-2018 03:07 AM
  3. Lee_Bo's Avatar
    Lee_Bo
    Originally Posted by bamf-hacker
    Make sure you are on WiFi and plugged in.
    These two are required for iCloud backup to work.

    As @bamf-hacker said, your wifi connection could also be blocking it. A lot of public wifi areas in my town block a lot of things.
    09-18-2018 09:06 AM
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