09-15-2018 02:10 PM
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  1. prinz zena's Avatar
    prinz zena
    My iPhone 7 Plus back camera and flash light is not working after it fell. Only the front camera but when I use the camera on Facebook app it works with the flash light and I noticed it’s only one camera that works the left camera. I have done full restore but same thing. Do I need to get a new cameral?
    09-15-2018 01:40 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by prinz zena
    My iPhone 7 Plus back camera and flash light is not working after it fell. Only the front camera but when I use the camera on Facebook app it works with the flash light and I noticed it’s only one camera that works the left camera. I have done full restore but same thing. Do I need to get a new cameral?
    It’s probably not working because, as you’ve stated, it fell. You didn’t stay how it fell, how far it fell not what did it fall onto. If there’s physical damage, restoring the device will not fix it. If you have Apple Care +, now would be a good time to use it.
    calebt likes this.
    09-15-2018 02:10 PM
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