08-02-2018 09:20 AM
tools
  1. Sz28r's Avatar
    Sz28r
    Hello - I have an Echo Show and the Echo Remote - the remote is paired to the Show but the microphone button on the remote doesn’t communicate with the Echo Show ??

    The other controls on the remote work fine (volume, etc)

    I’ve contacted Amazon, they sent a second remote but both remotes have the same issue, microphone button doesn’t work - what am I missing ?

    Thank You - I hope you can help me
    08-01-2018 01:08 PM
  2. pkcable's Avatar
    pkcable
    Maybe a setting? Did you poke around in the settings on the show and also in the phone app?
    08-01-2018 01:51 PM
  3. Sherry_B's Avatar
    Sherry_B
    Ambassador
    Welcome to iMore!

    Did you ask over on the Amazon community forums? iMore is more geared for Apple devices.
    08-02-2018 01:17 AM
  4. robertk328's Avatar
    robertk328
    Champion
    Ambassador
    Moderator
    I love my Show, but don't have the remote. Are you holding the button down while speaking into the mic, and giving it a moment to activate? Does the Show display change at all when you hold the mic button?
    08-02-2018 04:52 AM
  5. pkcable's Avatar
    pkcable
    Originally Posted by Sherry_B
    Welcome to iMore!

    Did you ask over on the Amazon community forums? iMore is more geared for Apple devices.
    Great suggestion! Additionally iMore's sister site Android Central has a whole forum section devoted to Amazon devices...

    https://forums.androidcentral.com/amazon-products/

    And a Echo Show sub forum.....

    https://forums.androidcentral.com/amazon-echo-show/
    Sherry_B likes this.
    08-02-2018 09:20 AM
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