1. jcab7's Avatar
    im pretty sure its working however the screens completely black and I cannot use the touch at all. How do I know if my phone has internal damage? Could it from a fall?
    07-12-2018 07:38 PM
  2. TwitchyPuppy's Avatar
    im pretty sure its working however the screens completely black and I cannot use the touch at all. How do I know if my phone has internal damage? Could it from a fall?
    It definitely could, yeah! But odds are it’s just the display, which would explain the dark, unresponsive screen.
    07-12-2018 07:44 PM
  3. kataran's Avatar
    Welcome to iMore

    Sorry to hear about your damage. Keep us informed if you can.

    Enjoy and Post Often
    07-12-2018 08:03 PM
  4. Spencerdl's Avatar
    Welcome to iMore. Yes it could have internal damage from a fall. Time for a Genius Bar appointment. Enjoy the forum.
    07-12-2018 08:19 PM
  5. Annie_8plus's Avatar
    So sorry to hear of your misfortune! I ran into a colleague at the Apple Store on Monday and her phone had suffered the same fate as yours. Please keep us posted on how you and your iPhone are doing.
    07-12-2018 10:13 PM

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