1. iMore Question's Avatar
    I’ve made a subscription on the app “Phanced”. It has 3 days free trial and after that 8.99$ pro week. I deleted the app but didn’t noticed that subscription goes on. I canceled this subscription at 8 may 2018, but money for it was taken from my account at 21 may 2018. How could this happen? Can i stop this? Can i get my money back?
    Thanks in advance!
    05-27-2018 12:22 AM
  2. TwitchyPuppy's Avatar
    I’ve made a subscription on the app “Phanced”. It has 3 days free trial and after that 8.99$ pro week. I deleted the app but didn’t noticed that subscription goes on. I canceled this subscription at 8 may 2018, but money for it was taken from my account at 21 may 2018. How could this happen? Can i stop this? Can i get my money back?
    Thanks in advance!
    Hi! Welcome to iMore

    You’d have to contact Apple, for that.
    Lee_Bo likes this.
    05-27-2018 05:21 AM
  3. mattguy10's Avatar
    I’ve made a subscription on the app “Phanced”. It has 3 days free trial and after that 8.99$ pro week. I deleted the app but didn’t noticed that subscription goes on. I canceled this subscription at 8 may 2018, but money for it was taken from my account at 21 may 2018. How could this happen? Can i stop this? Can i get my money back?
    Thanks in advance!
    https://idmsa.apple.com/IDMSWebAuth/...language=US-EN
    Lee_Bo likes this.
    05-27-2018 06:44 AM
  4. Rob Phillips's Avatar
    You were charged because you went past the free trial period and that was the agreement. Go to http://reportaproblem.apple.com, log in, and request a refund for the purchase.
    05-27-2018 07:11 AM

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