1. iMore Question's Avatar
    To give a little background knowledge i have not had my iPhone 5c for about 1.5 months. It has been in custody in someone else's hand.I have tried a lot of things to fix my iPhone such as charging it, a hard reset ,and backing up the data on iTunes on my mac ,but nothing seems to be working. When i tried to backup my iPhone the phone would not pop up on iTunes and when i tried to do a hard reset the apple symbol did not show up. Only thing i have not tried to do is call apple ,but i don't want to be bothered by the employees because i think my phone is broke for good. If you know of another way to help me fix my phone please tell me quickly.
    05-23-2018 06:01 PM
  2. Just_Me_D's Avatar
    With the exception of having Apple checking it out, you’ve basically done all that needs to be done. If you don’t want Apple to take a look at it then make preparation to purchase a new smartphone.
    Laura Knotek likes this.
    05-23-2018 06:11 PM
  3. Sherry_B's Avatar
    There's no other way to fix your phone than making an appointment with the Genius Bar, and allowing them to run diagnostics to see if they can fix it. Otherwise, as D suggests it's time to buy a new phone.
    Laura Knotek likes this.
    05-23-2018 08:15 PM
  4. miss.chic's Avatar
    There's no other way to fix your phone than making an appointment with the Genius Bar, and allowing them to run diagnostics to see if they can fix it. Otherwise, as D suggests it's time to buy a new phone.
    Have you tryed both buttons home n on button
    05-27-2018 04:16 AM
  5. Sherry_B's Avatar
    Have you tryed both buttons home n on button

    Why? There's nothing wrong with my phone.
    Tartarus, mattguy10 and Annie_M like this.
    05-27-2018 10:41 AM

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