1. bellamabel2018's Avatar
    What do we have to do please, my son has an account that he hasn't used for a long time but you are deducting £10 per month from his account, he cannot cancel this on line as he has no idea what his on line name is, the e-mail address used or password
    05-15-2018 10:40 PM
  2. mattguy10's Avatar
    What do we have to do please, my son has an account that he hasn't used for a long time but you are deducting £10 per month from his account, he cannot cancel this on line as he has no idea what his on line name is, the e-mail address used or password
    What account are you talking about exactly?
    05-15-2018 11:28 PM
  3. robertk328's Avatar
    Hi,

    iMore is not affiliated with Apple, but it sounds like you might be talking about Apple Music? This should help you cancel the account:

    https://www.imore.com/how-to-cancel-apple-music
    pkcable and Lee_Bo like this.
    05-16-2018 04:50 AM
  4. pkcable's Avatar
    I'm with Robert on this, it's almost certainly Apple Music, HOWEVER there is a slim possibility that it's extra iCloud storage too. Here's how to cancel that.....

    https://support.apple.com/en-us/HT201318
    Lee_Bo likes this.
    05-16-2018 07:51 AM
  5. Rob Phillips's Avatar
    If you don’t want Apple (not iMore—we have nothing to do with Apple) to deduct money any more for any reason and you can’t seem to figure out how to cancel his account I recommend contacting your bank or credit card company that issued your card.
    Lee_Bo and pkcable like this.
    05-16-2018 08:19 AM

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