1. iMore Question's Avatar
    Because the email is not active, you can’t even get past the first step to retrieving your password; hence, you cannot get to the reset part!
    Tartarus likes this.
    04-13-2018 11:25 PM
  2. Tartarus's Avatar
    Because the email is not active, you can’t even get past the first step to retrieving your password; hence, you cannot get to the reset part!
    https://support.apple.com is providing all sorts of help about this and what actions to take to retrieve your password.
    04-14-2018 12:09 AM
  3. Just_Me_D's Avatar
    Because the email is not active, you can’t even get past the first step to retrieving your password; hence, you cannot get to the reset part!
    Yep, but that's a safety feature that's worth the risk, in my opinion. I don't want anyone stealing my iPhone and attempting to use it as if he or she paid for it. Always select a retrieval code as a backup in case phone numbers and Apple IDs are no longer in use. On top of that, invest in a password app like 1Password that automatically backs up to iCloud to store your valuable information.

    It's not just for passwords, by the way.
    04-14-2018 08:51 AM

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