1. Chalice Weichman's Avatar
    I get the above error message whenever I enter my apple i.d. to do updates to apple applications such as garageband. I think it's because I changed my i.d./email address somewhere down the road... I think it was a few years ago.

    It's like it stopped accepting my new address.

    What can I do?
    03-15-2018 03:47 PM
  2. Ledsteplin said: Best Answer

    iTunes support should be able to help.

    https://support.apple.com/itunes
  3. TwitchyPuppy's Avatar
    Start by checking your payment info, just to make sure.
    Sherry_B likes this.
    03-15-2018 04:01 PM
  4. Just_Me_D's Avatar
    I get the above error message whenever I enter my apple i.d. to do updates to apple applications such as garageband. I think it's because I changed my i.d./email address somewhere down the road... I think it was a few years ago.

    It's like it stopped accepting my new address.

    What can I do?
    Check out the information via the following link.

    https://discussions.apple.com/thread/7955328
    Sherry_B likes this.
    03-15-2018 04:40 PM
  5. Ledsteplin's Avatar
    iTunes support should be able to help.

    https://support.apple.com/itunes
    pkcable and Annie_8plus like this.
    03-15-2018 05:28 PM

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