Why is Instagram type not working on my Instagram story

[iMore Question]

Instagram released an update over a month ago called “type mode” which gives you the option to have different fonts on your story. Despite my instagram being updated to the most recent update it still does not give me the option for type. I have deleted the app and reinstalled several times and still nothing. If I add an account onto my Instagram then on the new account it allows me to use “type”. However I do not want to switch over to a brand new account as I will lose everything..

 

[Rob Phillips]

It sounds to me like an issue with your particular Instagram account. You might want to check out their help pages at https://help.instagram.com

 

[aaryck enriquez]

I have the same problem. I have put in over 10 requests for help/"something's not working." Nothing has changed.

 

[pretty_lexi]

The best way to resolve this concern is by contacting instagram.