Ipad pro 9.7 trouble turning on. Should I return?

[Byrese]

I recently bought a used (in like new condition) iPad pro 9.7.

I went to turn it on and this device has the black screen/power won't turn on issue. I forced restarted it and it's on now.

However, I checked the apple site and I've seen this is a problem with this model.

Am I going to have to continue to force reset this thing? Should I return it?

I guess I'm trying to figure out how big of a problem this actually is or can I just deal with it? have a window where I can return it.

I'm new to iPads.

 

[pkcable]

Yes maybe return it, BUT I would first take it to an Apple Store and have them run a diagnostic on it. It's free, you only pay if a repair is necessary and in THAT case, then for sure return it to the vendor.


Apple Support.....

https://getsupport.apple.com/?caller=home&PRKEYS=


Or call....

https://forums.imore.com/e?link=htt...F%2Fwww.apple.com%2Fcontact%2F&token=4urUnl-x

Note a Canadian number IS offered.

 

[Byrese]

Yes maybe return it, BUT I would first take it to an Apple Store and have them run a diagnostic on it. It's free, you only pay if a repair is necessary and in THAT case, then for sure return it to the vendor.


Apple Support.....

https://getsupport.apple.com/?caller=home&PRKEYS=


Or call....

https://forums.imore.com/e?link=htt...F%2Fwww.apple.com%2Fcontact%2F&token=BDcYKe56

Note a Canadian number IS offered.

Thanks... Good idea