1. iMore Question's Avatar
    Question for suggestions on broken iPhone 7 issues:

    1. When it is turned of or dies it gets stuck on the Apple logo screen and won’t load unless you reboot multiple times.

    2. When you attempt to take photos etc it either flashes or freezes on the screen but nothing is taken.

    3. When receive or making calls the phone is dead silent on both ends no noise comes through or can be heard but seems to be temperamental but happens more often than not.

    Any and all assistance is muchly appreciated thank you in advance
    01-18-2018 03:01 AM
  2. TwitchyPuppy's Avatar
    I’d put it in DFU mode and try a restore, from iTunes.
    It’s a fresh OS install.
    Just_Me_D likes this.
    01-18-2018 06:08 AM
  3. Scube1989's Avatar
    Thank you tried doing this and phone is stuck at Apple logo screen again when attempting to boot.
    01-18-2018 05:04 PM
  4. Just_Me_D's Avatar
    Thank you tried doing this and phone is stuck at Apple logo screen again when attempting to boot.
    Make sure the battery has more than half of battery life remaining.

    Put the device in DFU mode. The screen will not display an image when in DFU mode.

    Connect the device to iTunes

    When iTunes detect the device in ‘recovery’, select “restore and update’.

    When the process is complete, do not restore from a backup. Set it up as a new device.
    01-18-2018 05:19 PM

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