I forgot password for my iPhone and forgot answer for security questions. What should I do?

[iMore Question]

I forgot password for my i Phone and try to reste, but in the meantime my link has expipred and I not finishing resetting. In service can not help me, and apple support also can not help me because I am in Serbia and they do not have my location.
What I can do more?

Hope someone can help me?

Kind regards,

Bojana

 

[SwitchBeach]

Re: I forgrot password for my iPhone and forgot answer for security questions. What should I do?

If Apple cannot help you, then unfortunately you are out of luck. You need to try to remember the correct credentials.

Have you tried all these steps. https://support.apple.com/en-us/HT204306

 

[Just_Me_D]

Re: I forgrot password for my iPhone and forgot answer for security questions. What should I do?

I forgot password for my i Phone and try to reste, but in the meantime my link has expipred and I not finishing resetting. In service can not help me, and apple support also can not help me because I am in Serbia and they do not have my location.
What I can do more?

Hope someone can help me?

Kind regards,

Bojana

Your location is irrelevant. You are asking people to assist you in gaining access to a device that they cannot prove belongs to you. That’s not going to happen. As stated above, you’re going to have to recall your iCloud credentials in order to access the device. Period.

 

[kcox52692]

Re: I forgrot password for my iPhone and forgot answer for security questions. What should I do?

Agree with previous responses. It's called device protection. A security feature Apple instituted beginning with iOS 7.

If you lose or someone steals your phone, it can't be factory reset and activated without "your" specific credentials.

I found this out the hard way when I bought a used iPhone 4. It's iCloud locked. It's now a $45 paperweight.

Now the Find My iPhone feature was enabled on the iPhone 4. If it's disabled, that may be a different story.

 

[Spencerdl]

Re: I forgrot password for my iPhone and forgot answer for security questions. What should I do?

Your location is irrelevant. You are asking people to assist you in gaining access to a device that they cannot prove belongs to you. That’s not going to happen. As stated above, you’re going to have to recall your iCloud credentials in order to access the device. Period.

WOW, how many times have we heard this story over the years....LOL.

 

[Ledsteplin]

Re: I forgrot password for my iPhone and forgot answer for security questions. What should I do?

If you know the email address used in your Apple ID, you should be able to reset the password.
https://support.apple.com/en-us/HT201487

 

[anon(9602380)]

Re: I forgrot password for my iPhone and forgot answer for security questions. What should I do?

WOW, how many times have we heard this story over the years....LOL.

More than once I'm thinking!

 

[Just_Me_D]

Re: I forgrot password for my iPhone and forgot answer for security questions. What should I do?

More than once I'm thinking!

We can’t even put a number to it....

 

[Annie_M]

Re: I forgrot password for my iPhone and forgot answer for security questions. What should I do?

We can’t even put a number to it....

And will continue to!

 

[vimagreg]

Every time I read these kind of stories I become more confident about my iPhone security.