[iMore Question]

I forgot password for my i Phone and try to reste, but in the meantime my link has expipred and I not finishing resetting. In service can not help me, and apple support also can not help me because I am in Serbia and they do not have my location.
What I can do more?

Hope someone can help me?

Kind regards,

Bojana

[SwitchBeach]

If Apple cannot help you, then unfortunately you are out of luck. You need to try to remember the correct credentials.

Have you tried all these steps. https://support.apple.com/en-us/HT204306

[Just_Me_D]

I forgot password for my i Phone and try to reste, but in the meantime my link has expipred and I not finishing resetting. In service can not help me, and apple support also can not help me because I am in Serbia and they do not have my location.
What I can do more?

Hope someone can help me?

Kind regards,

Bojana

Your location is irrelevant. You are asking people to assist you in gaining access to a device that they cannot prove belongs to you. That’s not going to happen. As stated above, you’re going to have to recall your iCloud credentials in order to access the device. Period.

[kcox52692]

Agree with previous responses. It's called device protection. A security feature Apple instituted beginning with iOS 7.

If you lose or someone steals your phone, it can't be factory reset and activated without "your" specific credentials.

I found this out the hard way when I bought a used iPhone 4. It's iCloud locked. It's now a $45 paperweight.

Now the Find My iPhone feature was enabled on the iPhone 4. If it's disabled, that may be a different story.

[Spencerdl]

Your location is irrelevant. You are asking people to assist you in gaining access to a device that they cannot prove belongs to you. That’s not going to happen. As stated above, you’re going to have to recall your iCloud credentials in order to access the device. Period.

WOW, how many times have we heard this story over the years....LOL.

[Ledsteplin]

If you know the email address used in your Apple ID, you should be able to reset the password.
https://support.apple.com/en-us/HT201487

[anon(9602380)]

WOW, how many times have we heard this story over the years....LOL.

More than once I'm thinking!

[Just_Me_D]

More than once I'm thinking!

We can’t even put a number to it....

[Annie_M]

We can’t even put a number to it....

And will continue to!

[vimagreg]

Every time I read these kind of stories I become more confident about my iPhone security.