1. didjplayer's Avatar
    When I send a link to a article or video to a elderly friend of mine using my iPad Air ios11 he can never open it and asks me to send it email so he can open it. How can I help him fix his iMessage issue? Thank you for your help.
    Sincerely,
    Paul Sanders
    12-15-2017 02:25 PM
  2. Just_Me_D's Avatar
    Did you copy and paste the link, and if so, did the link appear as a photo? If so, all the person has to do is tap on the photo.
    12-15-2017 02:59 PM
  3. graclarkey's Avatar
    Check he has MMS Messaging turned on (in Settings>Messages)
    01-19-2018 05:06 AM

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