Why is 'rise to listen' not working on iMessage and WhatsApp?

I

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Since I bought my iPhone X the 'rise to listen' feature isn't working on iMessage and WhatsApp, does anyone been having the same issue?
 

soulayma

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Jan 5, 2018
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Raise and listen feature is not working in WhatsApp, when I raise to hear my voice notes privately, the Voice Message just stops and on screen there's the mute sign as if I had silent my phone, what can I do? i have an iPhoneX
 

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