11-18-2017 11:36 AM
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  1. iMore Question's Avatar
    iMore Question
    Hello. I downloaded ios11 on my iPad but two days later it went off or deactivated. Screen is complete black and I can't get it to connect with iTunes or perhaps I shouldn't. I don't know what to do. Thank you
    11-18-2017 11:17 AM
  2. Sherry_B's Avatar
    Sherry_B
    Welcome to iMore!

    Try resetting your ipad using DFU; https://www.imore.com/how-to-iphone-ipad-dfu-mode

    If that fails, make an appointment with the Genius Bar at your local Apple store.
    11-18-2017 11:36 AM
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