11-02-2017 11:26 AM
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  1. iMore Question's Avatar
    iMore Question
    Chatting with a tech, the chat crashed. Can't resume, it can't start again. Trying to start again, had to fill a survey which naturally I scored as a fail on all counts. Seems like I' barred from customer "support" now.
    10-25-2017 08:07 AM

  2.  Just_Me_D said: Oct 25 2017 | 8:09 am EDT Best Answer

    I don’t know and can only assume you had a bad connection of some sort. With that in mind, feel free to call Apple Support.
  3. Just_Me_D's Avatar
    Just_Me_D
    I don’t know and can only assume you had a bad connection of some sort. With that in mind, feel free to call Apple Support.
    10-25-2017 08:09 AM
  4. Ipheuria's Avatar
    Ipheuria
    Q&A Team
    I've had many support calls and chats with Apple. I've never had a problem so realize that it might be your internet connection, hardware there are just too many factors.
    11-02-2017 11:26 AM
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