Whenever I shut off my phone the icon that shows cellular service remains white (not green) and I get a Wifi symbol in blue in the top left corner. Any idea what that is?
Thanks
Thanks
Your Apple Watch is connected to a known WiFi. If you want to connect to Cellular instead you will have to disable WiFi on your watch or move somewhere else that has no WiFi (you’ve previously connected with).
Follow-up on my problem. The Apple Store said that the watch was defective and when I got home with the new one and the same thing happened, I called Apple Support and they said it was a "Verizon Issue".. I called Verizon and the person I spoke to was awesome. We troubleshot the device and she was looking for answers and the one common reply that she found was to toggle off and on messages on your PHONE and after doing that twice the watch is working perfectly!
It is great when you get good customer service. I was a little disappointed that no one in the Apple Store or on line with support knew the answer, but at least it was fixed!!