1. Anthony Hernandez7's Avatar
    I didn't know until I did the second year for the apple upgrade program that they do another credit check. This is pretty puzzling especially if it is a hard hit every year for a phone. My question is that does anyone know or heard if it is a hard hit or soft hit to the someone's credit? Thank you for the answer
    10-21-2017 10:21 PM
  2. Rob Phillips's Avatar
    It shows as a hard inquiry on your credit report. You’re essentially ending your agreement with Citizens One and establishing a new one. Since this is a new loan they have to pull your credit again.
    I won’t bore everyone with the regulatory reasons behind this but there’s a reason they can’t simply say “Well, he/she paid the last loan back so we’ll just take his/her word for it this time.” They have to verify things just like they did the first time you applied.
    10-21-2017 11:17 PM

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