10-18-2017 03:18 PM
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  1. iMore Question's Avatar
    iMore Question
    When I first got my Apple TV 4K I excitedly went through my existing movies looking for any that got a free upgrade to 4K. But when I go to my library now, some of these titles are no longer available in 4K and only show HD versions. Look at some of the lists of 4K titles available online it appears EVERY title that does not have Dolby Vision or HDR10 next to it has now had the 4K version pulled. Does anyone have any idea why this happened and whether the 4K versions of these titles will be coming back?
    10-18-2017 02:57 AM
  2. pkcable's Avatar
    pkcable
    Are you sure you are not just filtering them out via a setting?
    10-18-2017 10:21 AM
  3. belden#CB's Avatar
    belden#CB
    Yes, I am sure. As one example, the movie Sing was available in 4K when the rollout of 4K titles began, I specifically bought it because of this. Now the listing shows that it is in HD and not 4K. Looking over the list of other titles which were previously reported as available in 4K some are now only showing as HD: the 2004 movie Hercules and Jason Bourne are two other titles I own which now show as HD and not 4K.
    10-18-2017 11:22 AM
  4. pkcable's Avatar
    pkcable
    Perhaps contact Apple Support about it?

    https://support.apple.com/contact
    10-18-2017 03:18 PM
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