1. iMore Question's Avatar
    My partner's whatsapp decided it didn’t recognise his phone number. He has tried changing date, turning his iphone on and off, etc but it’s stuck on the request. He tried to send the number that’s in his iphone but it says the connection to server has failed, or ‘try turning off the wifi it may be interfering’.

    Note that his duty station is in a remote area which has no mobile phone coverage and very slow internet connection. Forget about uninstall and install whatsapp because the internet is at a snail's pace.

    Is there any alternative to make his whatsapp active again?
    09-07-2017 02:54 PM
  2. pkcable's Avatar
    Here's how to contact Whatsapp support...

    https://www.whatsapp.com/contact/

    BUT maybe some other program will work for you guys? Facetime, BBM, Facebook Messenger, KIK, etc?
    09-07-2017 03:04 PM
  3. Tartarus's Avatar
    I think the issues are because of the slow internet.
    Your partner will be able to use his WhatsApp once he has a better internet connection somewhere else.
    pkcable and libra89 like this.
    09-07-2017 04:16 PM

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