1. Ashorlife's Avatar
    So, I once bought an app. Paid it and everything then played it.

    To be honest, I even deleted it after getting tired of it. But when I tried updating another app 'There is a billing problem with a previous purchase' I was confused since I only did one purchase and I'm pretty sure it went smoothly.

    Naturally, I pressed continue and filled everything up again 'Your payment method was declined'

    Can someone help??
    09-06-2017 01:53 PM
  2. TwitchyPuppy's Avatar
    Change your payment method.
    09-06-2017 02:03 PM
  3. Sherry_B's Avatar
    Contact someone at official Apple support to help you with payment or billing; https://www.apple.com/emea/support/itunes/contact.html
    Not Quite Right likes this.
    09-06-2017 07:05 PM
  4. Just_Me_D's Avatar
    So, I once bought an app. Paid it and everything then played it.

    To be honest, I even deleted it after getting tired of it. But when I tried updating another app 'There is a billing problem with a previous purchase' I was confused since I only did one purchase and I'm pretty sure it went smoothly.

    Naturally, I pressed continue and filled everything up again 'Your payment method was declined'

    Can someone help??
    On what device was this app purchased?
    09-06-2017 08:44 PM
  5. Ledsteplin's Avatar
    iTunes Support:

    800-676-2775
    09-07-2017 12:15 AM
  6. Ashorlife's Avatar
    On what device was this app purchased?
    Opps I forgot to write it's an iPad 4th gen
    09-07-2017 04:54 PM
  7. Not Quite Right's Avatar
    Contact someone at official Apple support to help you with payment or billing; https://www.apple.com/emea/support/itunes/contact.html
    Spot on advice ...
    Sherry_B likes this.
    09-08-2017 09:34 AM
  8. Spencerdl's Avatar
    Welcome to iMore, an Apple products enthusiast forum site. Thanks for joining. Feel free to join in the discussion on many topics. Enjoy the site.
    09-08-2017 09:48 AM

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