Can someone help me with a billing problem?

[Ashorlife]

So, I once bought an app. Paid it and everything then played it.

To be honest, I even deleted it after getting tired of it. But when I tried updating another app 'There is a billing problem with a previous purchase' I was confused since I only did one purchase and I'm pretty sure it went smoothly.

Naturally, I pressed continue and filled everything up again 'Your payment method was declined'

Can someone help??

 

[TwitchyPuppy]

Re: Billing problem? Excuse me??

Change your payment method.

 

[Sherry_B]

Re: Billing problem? Excuse me??

Contact someone at official Apple support to help you with payment or billing; https://www.apple.com/emea/support/itunes/contact.html#mn_p

 

[Just_Me_D]

So, I once bought an app. Paid it and everything then played it.

To be honest, I even deleted it after getting tired of it. But when I tried updating another app 'There is a billing problem with a previous purchase' I was confused since I only did one purchase and I'm pretty sure it went smoothly.

Naturally, I pressed continue and filled everything up again 'Your payment method was declined'

Can someone help??

On what device was this app purchased?

 

[Ledsteplin]

iTunes Support:

800-676-2775

 

[Ashorlife]

On what device was this app purchased?

Opps I forgot to write it's an iPad 4th gen

 

[Not Quite Right]

Re: Billing problem? Excuse me??

Contact someone at official Apple support to help you with payment or billing; https://www.apple.com/emea/support/itunes/contact.html#mn_p

Spot on advice ...

 

[Spencerdl]

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