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  1. Zachary Boddy's Avatar
    Good morning,

    I suspect I already know the answer to this question, but my girlfriend is forcing my hand here.
    My girlfriend's friend (let's just call him Idjit) gave her an iPhone back when she didn't have a phone. He acquired it from his brother. All well and good, but here's where it gets silly. Idjit's brother didn't turn off reset protection and the iPhone wasn't originally his, so it wasn't signed in with this account (as far as I know, Idjit's brother has never owned an iPhone), and Idjit went and factory reset the phone when it was given to him. So now my girlfriend has an essentially useless iPhone because reset protection was activated and the original iPhone account is, well, we have no earthly clue what the fluff (excuse my metaphorical swearing) it could be.
    So, the question is, do I have any other options besides using this thing as a paperweight? I suspect I do not, but I don't claim to be an expert on iOS (have a question about Windows, however, and I'm your guy).
    Last edited by Zachary Boddy; 08-21-2017 at 02:22 PM. Reason: Apparently I-D-I-O-T is a swear word so I changed it.
    08-21-2017 02:21 PM
  2. Ledsteplin's Avatar
    You can't bypass the iCloud activation lock, unless you have the required Apple ID. There is no workaround.
    08-21-2017 02:53 PM
  3. Sherry_B's Avatar
    If the phone is still added to the original owners Apple ID, you'll need to contact that owner and have them remove it. As long as the original owner has added the secondary email account for their emergency reset, then they can help you reset the phone as well. In a nutshell, you need the original owner. Otherwise you have a paperweight.
    08-22-2017 01:10 PM
  4. Zachary Boddy's Avatar
    I figured that was the case, as reset protection works similarly with other operating systems. But at least now I have a second (and third) opinion to convince my girlfriend to drop this matter. I keep telling her there's nothing I can do but she insisted I do "research." Thanks for the responses. Hope you all have a good day. Come say hi at Windows Central if you're feeling Microsoft-y.
    Just_Me_D and Sherry_B like this.
    08-22-2017 05:01 PM
  5. Ledsteplin's Avatar
    I figured that was the case, as reset protection works similarly with other operating systems. But at least now I have a second (and third) opinion to convince my girlfriend to drop this matter. I keep telling her there's nothing I can do but she insisted I do "research." Thanks for the responses. Hope you all have a good day. Come say hi at Windows Central if you're feeling Microsoft-y.
    Would Idjit's brother not still know his Apple ID?
    08-24-2017 01:55 PM
  6. Zachary Boddy's Avatar
    Would Idjit's brother not still know his Apple ID?
    Honestly, I'm not entirely certain Idjit's brother acquired the iPhone through nice, rainbow-flavored means. Which is why this whole thing gives me a big headache. Here I have a perfectly good iPhone 6 that's essentially worthless. Which is unfortunate because, honestly, I wouldn't mind having an iPhone lying around so I can check out what iOS is doing right now. Ah well.
    09-08-2017 02:22 PM
  7. Ledsteplin's Avatar
    Honestly, I'm not entirely certain Idjit's brother acquired the iPhone through nice, rainbow-flavored means. Which is why this whole thing gives me a big headache. Here I have a perfectly good iPhone 6 that's essentially worthless. Which is unfortunate because, honestly, I wouldn't mind having an iPhone lying around so I can check out what iOS is doing right now. Ah well.
    Have you tried asking Siri, "Who's iPhone is this?" You might have to rephrase the question, she ain't too bright.
    09-08-2017 03:01 PM

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