1. iMore Question's Avatar
    My instagram cant play video and insta story always stuck and loading after update. im using iphone 5c
    please help
    07-27-2017 08:48 AM
  2. Ledsteplin's Avatar
    Welcome to iMore! So you're on iOS 10.3.3? Do videos play ok everywhere else? If so, then it's possibly an Instagram issue. Try deleting the Instagram app from in settlngs > General > Usage > Manage storage. Then install it back.
    07-27-2017 08:56 AM
  3. Jermhole's Avatar
    I am also having problems with videos, not just on Instagram but other apps as well. Also my WiFi is acting very strange. When my phone is in sleep mode it turn WiFi off and switches to LTE
    07-27-2017 12:07 PM
  4. Ledsteplin's Avatar
    I am also having problems with videos, not just on Instagram but other apps as well. Also my WiFi is acting very strange. When my phone is in sleep mode it turn WiFi off and switches to LTE
    You may have wifi connectivity issues. Try rebooting your wifi modem/router. Also check with your wifi provider.
    07-27-2017 12:24 PM
  5. Jermhole's Avatar
    I will try that. But it seems I am also having the video problem even on LTE.
    07-27-2017 01:47 PM
  6. Ledsteplin's Avatar
    I will try that. But it seems I am also having the video problem even on LTE.
    The wifi issue may be a problem with your modem/router. Not sure about the video issue. Do they not play?
    07-27-2017 08:36 PM
  7. Jermhole's Avatar
    They play for about 3 seconds and then just buffer. I didnt have this problem until after the 10.3.3 update. Prior to the update they would play just fine
    07-27-2017 08:47 PM
  8. Rob Phillips's Avatar
    They play for about 3 seconds and then just buffer. I didnt have this problem until after the 10.3.3 update. Prior to the update they would play just fine
    Try resetting your network settings in Settings > General > Reset > Reset Network Settings. Keep in mind you’ll have to re-enter any saved wifi passwords.
    07-27-2017 09:06 PM
  9. Jermhole's Avatar
    I will try that. Thanks
    07-27-2017 09:08 PM

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