1. iMore Question's Avatar
    Hi. I just received a phone swap from Verizon and I wanted to move everything, including all the data my apps have, to my new iPhone. I tried this already via iTunes with an encrypted backup and I am only getting about 9gb of data in the backup (mostly pictures) instead of the 50-ish gb on the phone.

    Thanks.
    07-20-2017 10:58 PM
  2. njlx2016's Avatar
    iTunes and iCloud backups do not* backup content that can be retrieved from the cloud. This data includes apps, iTunes content and your photos if you have iCloud Photo Library enabled.

    *During the backup process, this content is marked as part of the backup but not actually included in it. When you restore from a backup, it is re-downloaded from the cloud as long as it's still available.

    Performing an encrypted iTunes backup or iCloud backup is the only way to ensure a seamless transition from one device to another.

    Further reading:
    https://support.apple.com/en-us/HT203977
    https://support.apple.com/en-us/ht204184
    07-20-2017 11:50 PM
  3. Ledsteplin's Avatar
    Welcome to iMore! My storage space on my iPhone uses about 50ish gb. But my back up is only about 2.5 gb in iCloud. I don't back up photos. Apps on the phone's storage take up a good bit more space than app documents and data in iCloud. Just make sure your apps are enabled to save the data. Toggle them on in settlngs > iCloud. Go all the way to the end and you'll see a list of apps.
    07-20-2017 11:57 PM

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